She made sure we knew were everything was and provided extra information she thought would be helpful, like how to use the shower! (She was correct, assistance would have been needed if she did not tell us lol). Monica did great, it was fast and smooth. Our /my friends experience was very different however. I also would like to make note that when we were checking in, my friend was quite nervous because some of the other guest explained they did not have the best experience with the front desk clerks and that there were a lot of complications. Even though that was a disappointing factor, the way she explained it made since and she offered some solutions. When we spoke with Monica at the front desk she explained that the second floor is smoking at it will at times effect the third floor. It was clean and restroom was beautiful but the room itself felt a little musty. First off, I did not stay at the hotel but I did visit my friends room and it was "nice". Accompanied a friend this weekend to a wedding at the River City Casino Hotel.
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